Strengthening Expertise in Vacuum Pump Setup for faster Commissioning and Enhanced Equipment Safety for a global leader in Vacuum pump manufacturing.

Problem: 

Our client, an esteemed vacuum pump manufacturer, had few service technicians despite high sales. As a result, they often relied on third-party technicians for installation. However, guiding these technicians over the phone was difficult and ineffective. Additionally, there were instances where the technicians did not follow proper instructions during installation. This casual approach to installation and failure to follow SOPs resulted in serious accidents.